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Coronavirus (COVID-19)

Coronavirus has affected us the world over, and as businesses find a new way to work in the current climate we have had to make changes to protect you the guest and our staff. Details of our revised procedures are listed here:

As we see the general threat level lower and life slowly creeping back to the new normal we want to put your mind at rest that we will still be ensuring strict policies for cleanliness going forward.

Below are a few of the changes we have made to our properties and the procedures we have implemented to protect you while you stay with us.

All properties: 

  • Have private entrances* to ensure social distancing 
  • Operate a key box system so you do not have to come into contact with anyone else during your stay
  • Will have sanitation stations by the entrance doors within the apartment
  • Operate a strict 24 hour close out before the property is cleaned 
  • Will have windows left open before your check in to ensure the property remains well ventilated.
  • Will have a check list left by the cleaner detailing what has been cleaned/sanitised.
  • All linen will have been laundered at the highest heat setting and left for 72 hours before use, but If you prefer you are welcome to bring your own linen and towels, we understand.
  • We will be using an ozone machine to help purify the air between stays.
  • For anyone who does not wish to go grocery shopping we are happy to arrange an essential delivery service for you

What we ask from you:

  • We ask that you do not visit us if you have any COVID-19 symptons. If you do develop symptoms during or after your stay, please inform us immediately
  • We ask that outdoor footwear is removed at the door to the apartment – you will find a box for your footwear.
  • When leaving we ask that you remove all your personal items and rubbish from the apartment
  • We ask that you leave windows open within the apartment to help ventilation.
  • Have a wonderful stay in our beautiful city