Coronavirus (COVID-19)

UPDATE in effect 17th May 2021: We have received notification that as part of Stage 3 of England’s plan to re open the country we will be open for multi household bookings once again. You can read more about the currnet guidelines here

At York Apartment Stays we want you to know we are doing our upmost to ensure your stay with us is a safe as possible. We have implemented strict social distancing and cleaning policies to ensure your stay is safe and worry free.

We have also been certified as “We’re Good to Go” by Visit England this means you have total piece of mind that we are doing everything we can to protect you whilst you stay with us.

Below are a few of the changes we have made to our properties and the procedures we have implemented to protect you while you stay with us. We also attach our cleaning policy, which we have updated to include new measures.

All properties: 

  • Have private entrances to ensure social distancing 
  • Operate a key box system so you do not have to come into contact with anyone else during your stay
  • Will have sanitation stations by the entrance doors within the apartment
  • Will have windows left open before your check in to ensure the property remains well ventilated.
  • All linen & towels will have been laundered at the highest heat setting and left for 72 hours before use, but If you prefer you are welcome to bring your own linen and towels, we understand.
  • We will be using an ozone machine to help purify the air between stays.
  • For anyone who does not wish to go grocery shopping we are happy to arrange a delivery service for you
  • You will find NHS Track & Trace QR codes for use with the NHS app by all apartment entraces.

What we ask from you:

  • We ask that you do not visit us if you have any COVID-19 symptons. If you do develop symptoms during or after your stay, please inform us immediately
  • We ask that you follow our Covid-19 instruction as provided within the apartment for you.
  • When leaving we ask that you remove all your personal items and rubbish from the apartment
  • We ask that you leave windows open within the apartment to help ventilation.
  • Have a wonderful stay in our beautiful city